Please choose your site carefully. A great site will ensure a great event, while a poor site can even prevent us from setting up.
How do I choose a great site?
Look for a site that is open, flat and basically level. Please make sure that the site is ready for our arrival, including sufficient power (see below). Our crews are generally on tight delivery schedules. We have promised our other customers a certain delivery time, just as we did for you. Because of this, our crews can only wait a maximum of 10 minutes to begin the delivery before they are required to leave and go to their next delivery. If they need to leave, we will make every effort to reschedule your delivery for that day, but please note that since the day has already been scheduled out, and other customers have been notified of their delivery times, we may not be able to make it back until several hours later, or possibly not at all. For more details, please see our Cancellation and Refund Policy
Make sure that there is adequate access for the inflatable to get to the site. Check to make sure that all gates and doors are wide enough for the inflatable to pass through. Due to damage concerns we will not attempt to take an inflatable through a home. Also note that we can not go up or down stairs or steep slopes. We can get them over a curb, but that is all. If we will be using the driveway, please make sure that any vehicles have been moved before we arrive.
Look, Up In The Sky!
Make sure that there is nothing (power lines, bulidings, trees, curbs, rocks, branches, etc.) that will touch either the side or top of the inflatable. As the inflatable is being used it often rocks back and forth, and anything touching it will quickly rub a hole through the vinyl. We cannot set an inflatable up next to a pool or other body of water because of safety issues.
What Lies Beneath
Check the site to make sure that it does not does not have anything protruding from the ground such as rocks, roots, uneven asphalt. If there are gravel or siticks on the site, please sweep them away. Pick up any animal feces as a soiled inflatable may require a reconditioning fee. Please turn you sprinklers off as they can damage the inflatable.
We will do our best to accomodate your wishes regarding which direction the inflatable faces as we set it up, but please be aware that a site's slope often dictates how the inflatable is arranged. This is especially true for inflatables that have water on them. Slides need to slope towards the pool so that the water collects properly. The more level the site is, the more freedom we have to adjust the inflatable.
If we are setting up on dirt, concrete or asphalt, we will need to place tarps underneath the inflatables to protect them from abrasion. Since the tarps wear out quickly, there is a slight surcharge when we set up on these surfaces.
All inflatables must be staked or tied down. On hard surfaces or indoors we generally use sand bags. If we are setting up on grass we use 24" stakes. It is the customer's responsibility to mark all sprinkler lines and to call Safe To Dig if required. Ultimate Inflatables is not liable for damage to underground sprinklers or utility lines.
Please choose your site carefully, giving thought to how you would like everything to be arranged. We are able to make small adjustments (3-5 feet in any direction) once the inflatable has been set up. If you would like to move it further, we may need to roll up the inflatable again. If this is the case, you will be charged $30 to do so.
Please make sure that you have adequate power for your rental. Our blowers require obut 10 amps (1000 watts) each. Most home circuits are 15 amp. This is why we recommend that there be a separate circuit for each blower. When we attempt to put multiple blowers we typically trip breakers.
We will bring extension cords, so we can run power up to 100 feet. Beyond that you will need to have a generator. If you think you will need a generator, please plan in advance to have the generators there when we arrive. We have several generators available to rent, if needed. If sufficient power is not available when our crew arrives, they may have to rechedule your delivery, which would incur a $50 redelivery fee.
It is generally recommended that you run generators at about half of what they are rated. Thus a 2500 watt generator will typically power just one blower. We have found that if you push a generator too hard the built in breakers generally trip, cutting all power. Our generators produce 8000 watts, allowing you to power up to three blowers at one time.